RMA Request

Contractors/Technicians: RMA’s must be completed at the distributor/supplier from which the ICM Controls unit(s) were purchased.

Distributor/Suppliers: Please fill out the form below to request a Return Material Authorization (RMA) for products purchased directly from ICM Controls. Once this form is submitted, ICM will contact you regarding the status of your RMA within two business days.

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Thank you for submitting your request, we will get back to you shortly with more information on claim/RMA.


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**Please note: Not all ICM customers qualify for Field Scrap RMA’s. To see if you qualify, contact your local ICM Rep or ICM Customer Service. Non-qualified submissions will be reassigned and required to follow the standard RMA process.


Refer to your purchasing department if you are uncertain of your Customer ID.

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Order Number

OEM’s, Please refer to your ICM Order Acknowledgement for the Order, Line & Release Numbers

Return Type*

Reasons For Return*

Reason *

Note : Please send the Parts in Batches

Do you have a local ICM sales representative?
Have you contacted ICM technical support for this issue?

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