RMA Request

Contractors/Technicians: RMA’s must be completed at the distributor/supplier from which the ICM Controls unit(s) were purchased.

Distributor/Suppliers: Please fill out the form below to request a Return Material Authorization (RMA) for products purchased directly from ICM Controls. Once this form is submitted, ICM will contact you regarding the status of your RMA within two business days.

Open modal

Thank you for submitting your request, we will get back to you shortly with more information on claim/RMA.

Close

Open warning

**Please note: Not all ICM customers qualify for Field Scrap RMA’s. To see if you qualify, contact your local ICM Rep or ICM Customer Service. Non-qualified submissions will be reassigned and required to follow the standard RMA process.

Close

Refer to your purchasing department if you are uncertain of your Customer ID.

Add an item

Order Number

OEM’s, Please refer to your ICM Order Acknowledgement for the Order, Line & Release Numbers

Return Type*

Reasons For Return*

Reason *

Note : Please send the Parts in Batches

Do you have a local ICM sales representative?
Have you contacted ICM technical support for this issue?

Find a distributor

Find a distributor nearby entering your location, to get a quote or more information about specfic products or services