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Help Us Improve – Take Our Survey

We’re gathering insights to create better user persona materials and enhance your experience with ICM Controls.

Thank you for helping us build a stronger connection with our customers.

Name
First Last
Position/ Job Role:
Besides you, which roles or departments make the purchase decision?
What usually triggers your need for a product?
How do you research/decide what product(s) to use?
What factors influence your decision?
Price, reliability, lead time, reputation, or other.
If you've purchased products from other suppliers, what led you to choose them?
What features or qualities make a product stand out?
How do you measure product success or satisfaction?
What kind of support do you expect from suppliers?
Where do you learn about new products or technologies?
Which communication channels do you prefer?
Email, representatives, phone call, online, or other.
What type of marketing or sales content helps you most?
Anything else you'd like to share?

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