1. Program Description
ICM Controls Corp. uses SMS messaging via Twilio integrated with UKG to communicate with employees. Messages may include, but are not limited to:
- Scheduling updates
- Timekeeping alerts
- Payroll notifications
- HR announcements
- Benefits and compliance communications
This messaging service is intended for employees who have opted in through company systems.
2. Opt-In
By providing your mobile phone number and consenting via UKG or other company systems, you agree to receive SMS messages from ICM Controls Corp.
Consent is not a condition of employment; however, opting out may limit your ability to receive timely operational updates.
3. Message Frequency
Message frequency varies based on your role, schedule, and company activity. You may receive recurring messages.
4. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. ICM Controls Corp. is not responsible for any charges incurred.
5. Opt-Out Instructions
You can opt out of SMS communications at any time by replying: STOP
After you send STOP, you will receive a confirmation message, and no further messages will be sent unless you re-enroll.
6. Help / Support
For assistance, reply: HELP
Or contact:
- Email: hrdept@icmcontrols.com
- Phone: 1-(315)362-9385
7. Supported Carriers
Messaging services are supported by major U.S. carriers, including but not limited to AT&T, Verizon, T-Mobile, and others. Carrier participation may vary, and delivery is not guaranteed.
8. Privacy
Your privacy is important. Your information will be handled in accordance with our Privacy Policy:
https://www.icmcontrols.com/privacy-policy-2/
We do not sell or share employee mobile numbers with third parties for marketing purposes.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
10. Eligibility
This service is intended for employees of ICM Controls Corp.. Unauthorized use is prohibited.
11. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted at: https://www.icmcontrols.com/sms-terms-and-conditions/
Continued use of the service constitutes acceptance of any changes.
12. Contact Information
For questions about these Terms & Conditions:
- Email: hrdept@icmcontrols.com
- Address: 7313 William Barry Blvd. Syracuse NY, 13212